Watson Speech Recognition

Release Version: 1.19.0

Release Date: 15 Oct 2020

By using Watson Speech Recognition (SR) plugin to UniMRCP Server, IVR platforms can utilize IBM Watson Speech to Text API via the industry-standard Media Resource Control Protocol (MRCP) version 1 and 2.

IBM Watson Speech to Text API performs speech transcription powered by machine learning and supporting the following main features.

Powerful Real-time Speech Recognition

Automatically transcribe an audio in real-time. Rapidly identify and transcribe what is being discussed, even from lower quality audio, across a variety of audio formats and programming interfaces.

Highly Accurate Speech Engine

Customize your model to improve accuracy for language and content you care most about, such as product names, sensitive subjects or names of individuals. Recognizes different speakers in your audio Spot specified keywords in real-time with high accuracy and confidence.

Built to Support Various Use Cases

Transcribe audio for various use cases ranging from real-time transcription for audio from a microphone, to analyzing 1000s of audio recording from your call center to provide meaningful analytics.

Languages

The speech recognition API currently supports 7 languages.

Obtain License

Configure Your License

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Price

$0.00

per channel
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Addon Packages

Complimentary Products


Alternate Products


Solutions

IVR

platform

MRCP

server

  • Watson Speech Recognition

Solutions

IVR

platform

MRCP

server

  • Watson Speech Recognition

Documentation

This section provides references to installation, configuration and usage guides.

Installation

RPM Installation Manual

PDF | HTML

Obtain and install the RPM packages for Red Hat / CentOS.

Deb Installation Manual

PDF | HTML

Obtain and install the deb packages for Debian / Ubuntu.

Usage

Usage Manual

PDF | HTML

Learn how to configure and use the plugin.

Asterisk Usage Manual

PDF | HTML

Learn how to configure and use Asterisk with the plugin.

FreeSWITCH Usage Manual

PDF | HTML

Learn how to configure and use FreeSWITCH with the GSR plugin.

Licensing

Licensing Model

PDF | HTML

Understand the software licensing model.

License Server

PDF | HTML

Familiarize with the concept of the license server.