Azure Bot Service

Release Version: 1.1.0

Release Date: Jan 5, 2021

By using Azure Bot Service (ABS) plugin to UniMRCP Server, IVR platforms can utilize Microsoft Azure Bot Service and LUIS APIs via the industry-standard Media Resource Control Protocol (MRCP) version 1 and 2.

LUIS

Designed to identify valuable information in conversations, Language Understanding interprets user goals (intents) and distills valuable information from sentences (entities), for a high quality, nuanced language model. Language Understanding integrates seamlessly with the Speech service for instant Speech to Intent processing.

Bot Service

Develop intelligent, enterprise-grade bots that let you maintain control of your data. Build any type of bot—from a Q&A bot to your own branded virtual assistant. Use a comprehensive, open-source SDK and tools to easily connect your bot across popular channels and devices. Give your bot the ability to speak, listen, and understand your users.

Obtain License

Configure Your License

License Variation
License Term
License Type
Price

$0.00

per channel
Add Support Plan
Support Plans Plan A Plan B Plan C Plan D Plan E
Communication Email Service Desk Service Desk Service Desk Service Desk
Response Time 24 Hours 24 Hours Severity Based Severity Based Severity Based
Resolution Time N/A N/A N/A Severity Based Severity Based
Online Meetings N/A N/A Limited Per Schedule Per Schedule
Phone Calls N/A N/A N/A N/A 24/7
Software Maintennace Regular Regular Waived Waived Waived
License Server Subscription Regular Regular Waived Waived Waived
Min Quantity 10 10 10 50 50
Price 12.00 24.00 36.00 72.00 80.00

Addon Packages

Solutions

IVR

platform

MRCP

server

  • Azure Bot Service

Solutions

IVR

platform

MRCP

server

  • Azure Bot Service

Documentation

This section provides references to installation, configuration and usage guides.

Installation

Deb Installation Manual

PDF | HTML

Obtain and install the deb packages for Debian / Ubuntu.

Usage

Usage Manual

PDF | HTML

Learn how to configure and use the plugin.

Licensing

Licensing Model

PDF | HTML

Understand the software licensing model.

License Server

PDF | HTML

Familiarize with the concept of the license server.