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Nuance Bot Service

Release Version: 1.0.2

Release Date: Apr 12, 2024

Description

By using Nuance Bot Service (BS) plugin to UniMRCP Server, IVR platforms can utilize Nuance Mix DLGaaS API via the industry-standard Media Resource Control Protocol (MRCP) version 1 and 2.

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Support Plans	Plan A	Plan B	Plan C	Plan D	Plan E
Communication	Email	Service Desk	Service Desk	Service Desk	Service Desk
Response Time	24 Hours	24 Hours	Severity Based	Severity Based	Severity Based
Resolution Time	N/A	N/A	N/A	Severity Based	Severity Based
Online Meetings	N/A	N/A	Limited	Per Schedule	Per Schedule
Phone Calls	N/A	N/A	N/A	N/A	24/7
Software Maintennace	Regular	Regular	Waived	Waived	Waived
License Server Subscription	Regular	Regular	Waived	Waived	Waived
Min Quantity	10	10	10	50	50
Price	$12.00	$24.00	$36.00	$72.00	$80.00

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Addon Packages

Getting Started
$500.00
- Initial setup
- Supplementary 30-day support
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License Server
$300.00
- Annual subscription
- Allows for floating licenses
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Bundle of Licenses
$500.00
- Annual non-commercial bundle
- Recurrent trial licenses
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